Talk to a person
Five direct routes below, each with a response time we hold ourselves to. If none of them fit, the form reaches the whole team.
Where to send it
Pick the route that matches — it reaches the right person faster than a general enquiry does.
Account & platform support
Deposits, withdrawals, verification, or anything behaving unexpectedly in your account. The Help Desk has your account context; email does not.
Security disclosure
Found a vulnerability? Report it directly and privately. We do not pursue researchers acting in good faith, and we credit every valid report unless you would rather we didn't.
Press & media
Interviews, technical detail, or a figure you want checked before print. Logos and boilerplate are on the press kit — no need to ask.
Careers
Open roles, including a Fractional CEO, with compensation bands published on the listing. Speculative applications are read too.
Partnerships
Market makers, custodians, liquidity venues and audit firms. Tell us what you route and we will tell you whether we are useful to each other.